The Oriano Collection
Quietly made, carefully chosen.
Good to Know
Questions we hear often.
Most orders arrive within 7 to 11 business days. Allow 2 to 3 business days for processing, then 5 to 8 business days for delivery. You'll receive tracking details by email as soon as your order is on its way.
A flat rate of $6.99 applies to every order, no matter the size.
Not yet. We currently ship within the United States only.
We accept returns within 50 days of delivery, provided items are unworn, unwashed, and in their original packaging with all tags attached. Return shipping is arranged and paid by the customer, and there are no restocking fees. To start a return, email us at support@andreasoriano.com with your order number.
We don't offer direct exchanges. If you'd like a different size or colour, please return the original within 50 days and place a new order for the piece you'd prefer.
Once your order is dispatched, we'll email you a tracking link. You can also check at any time through our Track Your Order page.
Please email us right away at support@andreasoriano.com with your order number and a photo of the item. We'll assess it and work with you on the right resolution, whether that's a replacement, a refund, or something else.
Only if your order hasn't yet been packed. Email us as soon as possible at support@andreasoriano.com with your order number. Once an order is packed or dispatched, cancellation is no longer possible and you'll need to follow the standard return process after delivery.
Our pieces are designed to run true to size. If you're between sizes or unsure, email us at support@andreasoriano.com and we'll help you find the right fit.